Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", or "User") and Wemob Ltd ("Wemob", "we", "us", or "our") concerning your access to and use of the Wemob website (wemob.io) and our website to mobile app conversion service ("Service").

By accessing or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, you must not use the Service.

Company Information:
Wemob Ltd
Registered in the United Kingdom
Email: support@wemob.io
Website: https://wemob.io

2. Eligibility

You must be at least 16 years old to use the Service. By using the Service, you represent and warrant that:

• You are at least 16 years of age
• You have the legal capacity to enter into these Terms
• You are not prohibited from using the Service under any applicable laws
• If registering on behalf of an organization, you have the authority to bind that organization to these Terms
• All information you provide is accurate and current

3. Account Registration and Security

3.1 Account Creation

To use certain features of the Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Keep your password confidential and secure
• Notify us immediately of any unauthorized access or security breach
• Accept responsibility for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms
• You provide false or misleading information
• Your account is used for illegal or fraudulent activities
• Your payment method fails or you have outstanding debts
• We are required to do so by law or legal process

4. Service Description

4.1 Website to Mobile App Conversion

Wemob provides an AI-powered platform that converts websites into native mobile applications for iOS and Android. The Service includes:

• Automated website analysis and content extraction
• AI-powered mobile app generation and optimization
• Customization options for app appearance and functionality
• App building and compilation for iOS and Android platforms
• Optional app store submission and management services
• App hosting and content delivery
• Analytics and performance monitoring

4.2 Service Availability

We strive to provide reliable Service availability but do not guarantee uninterrupted access. The Service may be unavailable due to:

• Scheduled maintenance (with advance notice when possible)
• Emergency maintenance or security updates
• Technical difficulties or system failures
• Third-party service provider outages
• Events beyond our reasonable control (force majeure)

4.3 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We will not be liable for any modification, suspension, or discontinuation of the Service.

5. User Responsibilities and Acceptable Use

5.1 Website Ownership and Rights

You represent and warrant that:

• You own or have the legal right to convert the websites you submit
• The content of your websites does not infringe third-party intellectual property rights
• You have obtained all necessary permissions and licenses for the content
• Your websites comply with all applicable laws and regulations

5.2 Prohibited Uses

You agree not to use the Service to:

• Create apps from websites you do not own or have permission to convert
• Violate any applicable laws, regulations, or third-party rights
• Infringe intellectual property rights, including copyrights, trademarks, or patents
• Distribute malware, viruses, or other harmful code
• Engage in fraudulent, deceptive, or misleading practices
• Harass, threaten, or harm others
• Collect or harvest personal information without consent
• Interfere with or disrupt the Service or servers
• Attempt to gain unauthorized access to any systems or networks
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service for competitive analysis or to build competing products
• Resell or redistribute the Service without authorization
• Create apps containing illegal, offensive, or inappropriate content including:
  • Adult content or pornography
  • Violence, hate speech, or discrimination
  • Gambling or illegal activities
  • Counterfeit goods or fraudulent schemes

5.3 Content Standards

Apps created through the Service must comply with:

• Apple App Store Review Guidelines
• Google Play Store Developer Policy
• Applicable advertising and marketing regulations
• Data protection and privacy laws (GDPR, CCPA, etc.)
• Accessibility standards and requirements

6. Subscription Plans and Payment

6.1 Pricing and Plans

We offer various subscription plans with different features and usage limits. Current pricing is available at wemob.io/pricing. We reserve the right to modify our pricing with 30 days' notice to existing subscribers.

6.2 Free Trial

We offer a 14-day free trial for new users. You can cancel at any time during the trial period without charge. After the trial period, your subscription will automatically convert to a paid plan unless canceled.

6.3 Payment Terms

• Subscriptions are billed monthly or annually in advance
• Payments are processed securely through Stripe
• All fees are in US Dollars (USD) unless otherwise stated
• You authorize us to charge your payment method for all fees due
• You are responsible for all applicable taxes (VAT, sales tax, etc.)
• Failed payments may result in service suspension

6.4 Automatic Renewal

Subscriptions automatically renew at the end of each billing period unless you cancel before the renewal date. You will be charged at the then-current rate for your plan.

6.5 Cancellation and Refunds

• You can cancel your subscription at any time through your account settings
• Cancellation takes effect at the end of the current billing period
• You will retain access to paid features until the end of the billing period
• No refunds for partial months or unused features
• No refunds after the 14-day trial period unless required by law
• Refunds for annual plans may be prorated in certain circumstances at our discretion

6.6 Plan Upgrades and Downgrades

• Upgrades take effect immediately with prorated billing adjustments
• Downgrades take effect at the start of the next billing period
• No refunds for downgrading during a billing period

7. Intellectual Property Rights

7.1 Our Intellectual Property

The Service, including its original content, features, functionality, software, code, designs, graphics, and interface, is owned by Wemob and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

"Wemob" and our logos are trademarks of Wemob Ltd. You may not use our trademarks without our prior written permission.

7.2 Your Content

You retain all rights to the websites and content you submit to the Service. By using the Service, you grant us a limited, worldwide, non-exclusive, royalty-free license to:

• Access, analyze, and process your website content to generate mobile apps
• Store and host your app content and generated applications
• Display your app in our platform and related infrastructure
• Make technical modifications necessary for the Service to function

This license terminates when you delete your content or close your account, except for content that has been shared with others and they have not deleted.

7.3 Generated Apps

You own the mobile applications generated through the Service, subject to our underlying intellectual property rights in the Service itself. You may:

• Publish your apps to the Apple App Store and Google Play Store
• Modify and customize your apps (within the limitations of the Service)
• Monetize your apps (subject to app store policies)

However, you may not:

• Remove or obscure any Wemob branding (on free or basic plans)
• Extract or reverse engineer the underlying Service technology
• Use the generated code to create competing services

7.4 Feedback

If you provide us with feedback, suggestions, or ideas about the Service, you grant us the right to use them without restriction or compensation to you.

8. App Store Submission and Publishing

8.1 Self-Publishing Option

You may choose to publish your generated apps yourself. In this case:

• You are solely responsible for app store submissions and compliance
• You must have your own Apple Developer and/or Google Play Developer accounts
• You must comply with all app store guidelines and policies
• We provide the compiled app files but do not handle the submission process
• We are not responsible for app rejections or compliance issues

8.2 Managed Publishing Service

We offer an optional managed publishing service where we handle app store submissions on your behalf. If you choose this option:

• You grant us access to your Apple Developer and Google Play Console accounts
• We will prepare and submit your app according to store guidelines
• We will assist with addressing rejection reasons, but cannot guarantee approval
• You remain responsible for maintaining valid developer accounts and paying app store fees
• You authorize us to make technical updates and submissions on your behalf
• Additional fees apply for this service (see pricing page)

8.3 App Store Requirements

You acknowledge that:

• App store approval is at the sole discretion of Apple and Google
• We cannot guarantee app approval or publication timing
• You must comply with all app store developer agreements and policies
• App stores may require additional documentation, certifications, or modifications
• Fees paid to Wemob are non-refundable regardless of app store approval status

9. Third-Party Services and Content

9.1 Third-Party Integrations

The Service may integrate with or rely on third-party services including:

• Cloud hosting providers (Vercel, AWS)
• Payment processors (Stripe)
• Analytics services (PostHog)
• App stores (Apple App Store, Google Play Store)
• Authentication providers

Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for third-party services or their availability.

9.2 External Links

The Service may contain links to third-party websites. We do not endorse or control these websites and are not responsible for their content or practices.

10. Disclaimers and Warranties

10.1 Service Provided "As Is"

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Service will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy, reliability, or quality of content or results
• Warranties that defects will be corrected

10.2 No Guarantee of Results

We do not guarantee that:

• Your generated apps will be approved by app stores
• Your apps will achieve any specific functionality, performance, or quality standards
• The AI-powered conversion will perfectly replicate your website
• Your apps will be compatible with all devices or operating system versions
• Your apps will be free from bugs or technical issues

10.3 Beta Features

We may offer beta or experimental features that are still in development. These features are provided without warranty and may contain bugs or errors. We may discontinue beta features at any time.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEMOB AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
• ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES
• ANY LOSS OF GOODWILL OR REPUTATION
• ANY COSTS OF SUBSTITUTE GOODS OR SERVICES
• ANY DAMAGES ARISING FROM YOUR USE OR INABILITY TO USE THE SERVICE
• ANY DAMAGES ARISING FROM UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA
• ANY DAMAGES ARISING FROM APP STORE REJECTIONS OR COMPLIANCE ISSUES
• ANY DAMAGES ARISING FROM THIRD-PARTY SERVICES OR CONTENT

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) £100.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

12. Indemnification

You agree to indemnify, defend, and hold harmless Wemob and its officers, directors, employees, agents, suppliers, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

• Your violation of these Terms or any applicable laws
• Your violation of any third-party rights, including intellectual property rights
• Your use or misuse of the Service
• Content you submit or apps you create through the Service
• Your breach of any representations or warranties in these Terms
• Any claims by third parties related to your apps or content

We reserve the right to assume exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with our defense.

13. Dispute Resolution and Governing Law

13.1 Governing Law

These Terms and any dispute arising from or relating to the Service shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

13.2 Jurisdiction

Subject to the arbitration provisions below, you agree that any legal action or proceeding shall be brought exclusively in the courts of England and Wales, and you consent to the personal jurisdiction of such courts.

13.3 Informal Resolution

Before pursuing formal dispute resolution, you agree to first contact us at support@wemob.io to attempt to resolve the dispute informally. We commit to working with you in good faith to reach a mutually satisfactory resolution.

13.4 Arbitration (Optional)

If informal resolution fails, disputes may be resolved through binding arbitration in accordance with the rules of the London Court of International Arbitration (LCIA). The arbitration shall be conducted in English in London, UK.

13.5 Exceptions

Either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights.

14. Termination

14.1 Termination by You

You may terminate your account at any time by:

• Canceling your subscription through your account settings
• Contacting us at support@wemob.io

Upon termination, your access to the Service will continue until the end of your current billing period.

14.2 Termination by Us

We may suspend or terminate your account immediately, without prior notice or liability, if:

• You breach these Terms
• You engage in fraudulent or illegal activities
• Your payment method fails repeatedly
• We are required to do so by law
• We discontinue the Service

14.3 Effects of Termination

Upon termination:

• Your right to use the Service immediately ceases
• We may delete your account data after a 30-day grace period
• You remain liable for any outstanding fees
• Previously published apps may continue to function, but updates will not be available
• Sections of these Terms that by their nature should survive termination will survive

14.4 Data Export

Before termination, you may export your project data and app builds. After the 30-day grace period, we are not obligated to retain or provide any of your data.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Wemob regarding the Service and supersede all prior agreements and understandings.

15.2 Amendments

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

• Posting the updated Terms on our website
• Updating the "Last updated" date
• Sending email notifications for significant changes

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

15.3 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.4 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

15.5 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms without restriction.

15.6 Force Majeure

We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15.7 Export Controls

You agree to comply with all applicable export and import control laws and regulations in your use of the Service.

15.8 Language

These Terms are written in English. Any translated versions are provided for convenience only. In case of conflicts, the English version prevails.

16. Contact Information

If you have any questions about these Terms, please contact us:

17. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE SERVICE.