Terms of Service

1. Agreement to Terms

These Terms of Service (the "Terms") form a legally binding agreement between you ("you", "Customer", or "User") and Wemob Ltd ("Wemob", "we", "us", or "our") governing your access to and use of the Wemob website at wemob.ioand our AI-powered platform for designing, building, hosting, and publishing websites, e-commerce stores, web applications, and mobile applications (collectively, the "Service").

By accessing or using the Service, creating an account, or clicking "I agree", you confirm you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Service.

If you are using the Service on behalf of an organisation, you represent that you have authority to bind that organisation, and "you" refers to that organisation.

2. Eligibility

By using the Service, you represent and warrant that:

• You are at least 16 years old.
• You have the legal capacity to enter into these Terms.
• You are not located in, ordinarily resident in, or acting on behalf of any person in a country or territory subject to UK, EU, or US comprehensive sanctions, and you are not on any applicable sanctions or denied-party list.
• You will not use the Service in violation of any export control, sanctions, or import laws.
• The information you provide during registration and in your billing details is accurate, current, and complete.

3. Accounts and Security

3.1 Account Creation

• You must register an account to access most features. One person may not maintain more than one personal account.
• You are responsible for safeguarding your credentials and for all activity that occurs under your account, including activity by team members and collaborators you invite.
• You must notify us promptly at security@wemob.io of any suspected unauthorized access or compromise.

3.2 Organizations and Team Members

You may create or join an organization to collaborate with team members. The organization owner is responsible for the actions of all members and for ensuring members comply with these Terms. Adding a member counts toward any seat-based pricing on the relevant plan.

4. Description of the Service

Wemob turns natural-language conversation, references, and configuration into working web and mobile software. The Service includes, where applicable to your plan:

• AI-assisted code, layout, and copy generation across web, e-commerce, and mobile (iOS and Android) targets.
• A live editor, design system controls, data models, and environment configuration.
• Build and deploy pipelines, including managed hosting on Wemob-controlled infrastructure with optional custom domains and SSL.
• Mobile build pipelines and an optional managed app-store submission service for the Apple App Store and Google Play.
• Integrations with third-party providers (for example databases, payments, email, analytics, AI, and storage) that you choose to connect.
• Analytics, monitoring, and operational tooling.

We may add, modify, or remove features at our discretion. Where a change materially reduces the core functionality of a paid plan, we will give you reasonable advance notice.

4.1 Service Availability

We work hard to keep the Service available, but we do not guarantee uninterrupted operation. Scheduled maintenance, emergency maintenance, third-party provider outages, and force majeure events may cause downtime. Any service-level commitments are set out in your specific plan or order form (if any).

4.2 Beta and Experimental Features

We sometimes label features as "beta", "preview", or "experimental". Beta features are provided as-is, may change or be discontinued at any time, may have reduced support, and are excluded from any service-level commitments. Do not rely on beta features for production use without your own evaluation.

5. AI-Generated Output and Your Content

5.1 Your Content

"Your Content" means everything you input into the Service or that the Service generates from your inputs, including prompts, conversations, references, configuration, source code, assets, data, deployments, and any data your end users submit through applications you build with Wemob.

You retain all rights, title, and interest in Your Content. You grant Wemob a worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit, display, modify, and process Your Content solely as necessary to provide, secure, and improve the Service for you. This licence ends when you delete the relevant content or close your account, except for backups retained per our Privacy Policy, content you have shared with collaborators who have not deleted their copies, or as required by law.

5.2 Output Ownership

As between you and Wemob, you own the output that the Service generates from Your Content (the "Output"), including the source code, assets, and compiled apps. Wemob does not claim ownership of, or any licence to, your Output beyond what is necessary to provide the Service.

You acknowledge that:

• Output is generated by statistical models. Similar prompts may produce similar Output for other users, and identical Output could in principle be generated independently for someone else.
• The legal status of AI-generated material varies by jurisdiction. In some jurisdictions, purely AI-generated content may not be eligible for copyright protection without human authorship.
• Output may include or resemble third-party intellectual property. You are responsible for reviewing Output and obtaining any third-party licences required for your intended use.

5.3 No Training on Customer Content

We do not train Wemob-owned AI models on Your Content. Where we use third-party AI providers, we send requests under their commercial API terms, with zero-retention or no-training options enabled where the provider supports them. See our Privacy Policy for details.

5.4 Output Disclaimer

The Service is a productivity tool. Output may contain errors, bugs, security vulnerabilities, accessibility gaps, or content that is offensive, inaccurate, infringing, or otherwise unsuitable. You are solely responsible for reviewing, testing, and validating Output before deploying it, publishing it, sharing it, or relying on it for any commercial, legal, regulatory, or safety-critical purpose.

5.5 Feedback

If you send us feedback, suggestions, or ideas about the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide licence to use them without restriction or compensation.

6. Acceptable Use

You agree not to use the Service, and not to permit anyone using Your account or building applications with You, to:

• Violate any applicable law, regulation, or third-party right.
• Infringe or misappropriate any patent, copyright, trademark, trade secret, moral right, publicity right, or privacy right.
• Generate, host, or distribute content that is unlawful, defamatory, harassing, threatening, hateful, discriminatory, obscene, or that exploits or endangers minors.
• Generate, host, or distribute child sexual abuse material (CSAM), non-consensual intimate imagery, or content depicting real-world violence or self-harm.
• Build, host, or operate sites or apps that promote terrorism, violent extremism, illegal weapons, illegal drugs, gambling (where not licensed), or fraudulent or deceptive schemes.
• Distribute malware, ransomware, viruses, key loggers, spyware, or any other malicious code.
• Engage in phishing, credential harvesting, social engineering, spam, or unsolicited bulk messaging.
• Impersonate any person or entity, or misrepresent your affiliation with anyone.
• Collect personal data from individuals without a lawful basis and proper notice.
• Use the Service to provide regulated professional advice (medical, legal, financial, tax, immigration) without the required licences and disclaimers.
• Circumvent, attempt to circumvent, probe, or test the security, capacity, or rate limits of the Service or its infrastructure, except under a written agreement with us.
• Reverse engineer, decompile, or disassemble the Service or attempt to extract our prompts, training data, or model weights, except where this restriction is unenforceable under applicable law.
• Use the Service to develop, train, or evaluate a competing product, model, or AI system, or to benchmark the Service for public comparison without our prior written consent.
• Resell, sublicense, or make the Service available to any third party other than as part of an application built using the Service.
• Crawl, scrape, or use automated means to access the Service other than through documented APIs and within applicable rate limits.
• Use the Service in connection with high-risk activities where failure could lead to death, personal injury, or environmental damage (for example, the operation of nuclear facilities, life support, aircraft navigation, or weapons systems).

Applications you publish must additionally comply with the Apple App Store Review Guidelines, Google Play Developer Policy, applicable advertising and consumer-protection rules, and the Wemob Privacy Policy and Acceptable Use practices. We may, but are not obliged to, monitor and review content created or hosted through the Service. We may suspend or terminate access for suspected violations of this Section 6 immediately and without prior notice where necessary to protect our users, third parties, or the integrity of the Service.

7. Subscription Plans, Credits, and Payment

7.1 Plans and Usage

We offer subscription plans with different features, included AI usage, and seat or project allowances. Current plans and pricing are published at wemob.io/pricing. AI usage is metered as "credits" or "tokens" consumed by your prompts, generations, builds, and other AI-driven actions, as described on the pricing page.

7.2 Free Plans and Trials

We may offer free plans, trial periods, or promotional credits, which may be subject to additional limits and may be withdrawn at our discretion. After a paid trial expires, your subscription will renew at the then-current price unless cancelled before the renewal date.

7.3 Payment Terms

• Subscriptions are billed in advance, monthly or annually, depending on the plan you select.
• Payment is processed by our third-party payment processor. You authorise us and our processor to charge your nominated payment method for all fees due, including applicable taxes (VAT or sales tax).
• Fees are stated exclusive of taxes unless otherwise indicated; the currency is shown at checkout.
• You are responsible for keeping your payment details current and for any bank or currency conversion charges.
• If a payment fails, we may suspend access, retry collection, or terminate your account. You remain liable for unpaid amounts plus reasonable collection costs.

7.4 Automatic Renewal

Subscriptions renew automatically at the end of each billing period at the then-current price for the plan you have, unless you cancel before the renewal date. We will email you a renewal reminder for annual plans before they renew.

7.5 Price Changes

We may change pricing or restructure plans. For existing paying customers, changes take effect at the start of the next renewal cycle and we will give at least 30 days' advance notice. Continued use after the effective date constitutes acceptance.

7.6 Cancellation, Refunds, and Statutory Withdrawal

• You can cancel at any time from your account settings. Cancellation takes effect at the end of the current billing period; you keep access until then.
• Except where required by law or expressly agreed in writing, fees are non-refundable, and we do not refund partial periods, unused features, or unused AI credits.
• UK / EU consumers: if you are a consumer (not a business customer) in the UK or EEA, you have a 14-day statutory right of withdrawal from the conclusion of your contract. By starting to use the Service during the withdrawal period (for example by generating a project), you expressly request immediate performance and acknowledge that you lose your right of withdrawal once the Service has been fully performed for the period in question, and that, where partly performed, you will pay a proportionate amount for use to the date of cancellation.

7.7 Plan Changes and Refunds Goodwill

Upgrades take effect immediately with prorated billing. Downgrades take effect at the next renewal. Goodwill refunds outside these Terms are at our discretion and do not constitute a course of conduct or waiver.

8. Custom Domains and Hosting

You may connect a custom domain to your project. By connecting a custom domain, you authorise us to provision DNS records, issue and renew SSL/TLS certificates (via Let's Encrypt or another certificate authority), and route traffic through our CDN and edge infrastructure as necessary to serve your project. You are responsible for owning the domain and complying with the registrar's terms.

We may suspend or block routing for a custom domain if it is used to violate Section 6, if it triggers abuse complaints, or if the underlying infrastructure provider requires us to.

9. Third-Party Integrations

The Service can connect to third-party services using credentials you provide (for example, Supabase, Neon, Stripe, Resend, fal.ai, OpenRouter, Firebase, Cloudinary, Iyzico, Upstash, Google Sheets, Apple Developer, Google Play). When you enable an integration:

• You authorise us to store the credentials encrypted at rest and to use them only as needed to operate the integration for you.
• Your use of the integration is governed by that third party's terms and privacy notice. You are responsible for complying with them and for any fees or limits they impose.
• We are not responsible for any third-party service's availability, accuracy, security, or compliance, or for any damages caused by it.
• You may revoke an integration at any time from your account settings.

10. App Store Submission and Publishing

10.1 Self-Publishing

If you publish your apps yourself, you alone are responsible for maintaining valid Apple Developer and Google Play Developer accounts, for paying any fees they require, for app metadata and compliance, and for handling reviewer feedback. We provide compiled binaries and supporting artefacts only.

10.2 Managed Publishing

Where you opt into our managed publishing service:

• You grant us authority to act on your behalf with the relevant app store, including submitting builds, metadata, and updates.
• You provide and maintain valid developer credentials and authorise us to use them solely to publish and maintain your apps.
• App store approval, ranking, and removal decisions are at the sole discretion of Apple and Google. We do not guarantee approval or any specific timing.
• Fees you pay to Wemob for managed publishing are non-refundable regardless of approval outcome unless required by law.

10.3 Compliance

Apps you publish must comply with all applicable platform guidelines and laws, including age ratings, in-app purchase rules, advertising rules, and data-protection law. You will cooperate with us if we are required to remove or modify content in response to a platform or legal request.

11. Intellectual Property

Wemob, the Wemob logos, the Service's software, models, prompts, designs, templates, documentation, and the look and feel of wemob.io are owned by Wemob Ltd or our licensors and are protected by intellectual property laws. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for its intended purpose.

Nothing in these Terms transfers any of our intellectual property to you. You may not use our trademarks without our prior written permission.

Generated Output is governed by Section 5. Open-source components included in templates and Output are governed by the applicable open-source licences indicated in the relevant files.

12. Confidentiality

Each party may disclose to the other information that is marked as confidential or that should reasonably be understood to be confidential ("Confidential Information"). The receiving party will protect Confidential Information using at least the same degree of care it uses for its own confidential information (and no less than reasonable care), use it only to exercise its rights and perform its obligations under these Terms, and not disclose it to third parties except to its personnel and advisers who need to know it and are bound by equivalent obligations. The receiving party may disclose Confidential Information when required by law, having given the disclosing party prompt notice where lawful.

13. Disclaimers

EXCEPT AS EXPRESSLY STATED IN THESE TERMS AND TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT OUTPUT WILL BE ACCURATE, RELIABLE, OR FIT FOR ANY PARTICULAR PURPOSE. WE DO NOT GUARANTEE APP STORE APPROVAL OR ANY SPECIFIC BUSINESS OUTCOME.

NOTHING IN THESE TERMS LIMITS OR EXCLUDES ANY LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW, INCLUDING LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FRAUD, OR FRAUDULENT MISREPRESENTATION, OR THE STATUTORY RIGHTS OF CONSUMERS.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER PARTY (NOR ITS AFFILIATES, SUPPLIERS, OR LICENSORS) WILL BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
• LOSS OF PROFITS, REVENUE, ANTICIPATED SAVINGS, OR BUSINESS OPPORTUNITIES;
• LOSS OF GOODWILL OR REPUTATION;
• LOSS OR CORRUPTION OF DATA OR CONTENT (BEYOND OUR EXPRESS BACKUP COMMITMENTS, IF ANY);
• COSTS OF PROCURING SUBSTITUTE PRODUCTS OR SERVICES;
• DAMAGES ARISING FROM APP STORE OR THIRD-PARTY DECISIONS, REJECTIONS, REMOVALS, OUTAGES, OR POLICY CHANGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE FEES YOU PAID TO US FOR THE SERVICE IN THE 12 MONTHS IMMEDIATELY BEFORE THE EVENT GIVING RISE TO THE LIABILITY, OR (B) ONE HUNDRED POUNDS STERLING (£100). THESE LIMITS APPLY IN AGGREGATE ACROSS ALL CLAIMS.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO PARTS OF THIS SECTION MAY NOT APPLY TO YOU. YOUR STATUTORY RIGHTS AS A CONSUMER ARE NOT AFFECTED.

15. Indemnification

You agree to defend, indemnify, and hold harmless Wemob, its affiliates, and their respective officers, directors, employees, and agents from and against any third-party claim, demand, loss, liability, cost, or expense (including reasonable legal fees) arising out of or related to:

• Your Content, prompts, references, or Output;
• Applications you build, host, or publish using the Service;
• Your end users' use of those applications or your handling of their personal data;
• Your breach of these Terms, our Privacy Policy, our DPA, the Acceptable Use rules, or any applicable law; or
• Your infringement or alleged infringement of any third-party right.

We will give you prompt notice of any claim subject to this Section, allow you to control the defence (subject to our approval of counsel and any settlement that affects our rights or obligations), and provide reasonable cooperation at your expense.

16. Suspension and Termination

16.1 By You

You may cancel your subscription or close your account at any time from your account settings. Termination takes effect at the end of the current billing period; you remain liable for fees accrued before then.

16.2 By Us

We may suspend or terminate your access immediately and without prior notice if you breach these Terms, if your account is linked to fraudulent or unlawful activity, if your payment fails and is not cured within 14 days, if continued operation would expose us or our users to material legal or security risk, or if we are required to do so by law. Where the breach is curable, we will give reasonable notice and an opportunity to cure, except where doing so would expose us or third parties to harm.

16.3 Effect of Termination

• Your right to use the Service ends.
• You may export Your Content for up to 30 days after termination, subject to feature availability.
• We may delete Your Content from primary systems thereafter; backups are purged on rotation as described in our Privacy Policy.
• Sections that by their nature should survive termination (including Sections 5, 6, 11, 12, 13, 14, 15, 17, and 18) will survive.

17. Dispute Resolution and Governing Law

17.1 Governing Law

These Terms and any non-contractual obligations arising out of or in connection with them are governed by the laws of England and Wales, without regard to conflict-of-laws principles.

17.2 Forum

The courts of England and Wales have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms. If you are a consumer ordinarily resident in the EEA or another country, you may also bring proceedings in the courts of the country where you reside, and the mandatory consumer protection laws of that country will apply where they are more favourable to you.

17.3 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting legal@wemob.io. We will work with you in good faith for at least 30 days from the date of notice.

17.4 Equitable Relief

Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

18. General

18.1 Entire Agreement

These Terms, together with the Privacy Policy, our Data Processing Agreement (where applicable), and any order form or addendum that references these Terms, constitute the entire agreement between you and Wemob regarding the Service and supersede all prior agreements and understandings on the subject.

18.2 Changes

We may modify these Terms from time to time. For material changes, we will give at least 30 days' notice (in-product or by email) before they take effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree, your sole remedy is to stop using the Service and cancel your subscription.

18.3 Severability

If any provision is held invalid or unenforceable, the remaining provisions remain in full force.

18.4 No Waiver

Our failure to enforce a provision is not a waiver of our right to do so later.

18.5 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of assets, on notice to you.

18.6 Force Majeure

Neither party is liable for any failure or delay caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, embargoes, government actions, labour disputes, infrastructure or internet outages, denial-of-service attacks, or pandemics.

18.7 Third-Party Rights

A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any of them.

18.8 Notices

We may send notices to the email address associated with your account or post them in-product. You must send legal notices to legal@wemob.io and to our registered office.

18.9 Export, Sanctions, and Anti-Corruption

You will comply with all applicable export control, sanctions, and anti-bribery laws (including the UK Bribery Act 2010 and US FCPA) in your use of the Service.

18.10 Language

These Terms are written in English. Any translation is provided for convenience only; in case of conflict, the English version prevails.

19. Contact

20. Acknowledgment

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, YOU MUST NOT USE THE SERVICE.